HOME / REFERRALS AND WORD OF MOUTH

Referrals and word of mouth

Word of mouth still works. What happens next changed.

Your neighbor still tells people to call you. The difference is what they do before they dial. They look you up. If nothing comes up, or the only thing that does is a competitor with forty reviews, they call the competitor. You never hear about that job, which is why it feels like referrals dried up when they did not.

What you get

What this looks like when you never touch it.

  • Somewhere for a referral to land that looks like a real business
  • Your reviews gathered in one place instead of scattered
  • Nothing for you to run, update, or log into

I have gone twenty years without a website.

You have, and those referrals are real. This is not about replacing them. It is about not losing the ones you already earned at the very last step, when somebody checks and finds nothing.

Recent work

Three clients. No two sites alike.

Every site is built from scratch for the business it belongs to. Nothing here started from a template, which is why a contractor, a restoration crew and a national trade network have almost nothing in common.

★★★★★

Dustin has a remarkable talent for taking your vision and transforming it into the perfect site. Communication was clear and concise. All revisions and corrections were made in a timely manner, and anything that couldn't be done was promptly explained.

Daniel Bendele · Google review
★★★★★

Was super easy to work with, and created a beautiful site. Looking forward to sharing it with my clients.

Tyler Kirk · Google review
Dustin, founder of Narrows Web Co.
The people who send you work are still sending it. What changed is the ten seconds after, when the customer looks you up before they dial. You already earned that job. Losing it in those ten seconds is the part that bothers me.
Dustin, founder · Gig Harbor, WA
Plain pricing

What it costs.

$500To build your site. Once. Live in about a week.
$100 / moThe Anchor. Starts at signup, billed with the build. Hosting, security, monitoring, a monthly audit of what Google and AI chat like ChatGPT show for you, and content edits when your hours or services change. Most people start here.
$250 / moThe Current. Everything above, plus a new page or article written and built every month, active local and AI visibility work with tracking, and a review engine that asks your customers for you.

If it brings you one extra job a year, it has paid for itself. For most of the businesses we work with, one job covers several years of it.

It works at that price because there is no agency attached. Every site is hand designed and weighs almost nothing.

Same price for everyone, posted here. Full pricing
Arrival · Found

Want to see what a referral sees?

Takes a minute to ask and costs nothing. We look up your business the way a referral would and send back exactly what they see. If it already looks good, we will tell you that and leave you alone.