Effective 15 September 2026
narrowsweb.com is operated by Rocky Bay Ventures LLC, a Washington limited liability company trading as Narrows Web Co.
Rocky Bay Ventures LLC, 19607 Rocky Bay Point Rd KPN, Gig Harbor, WA 98329-5622, hello@narrowsweb.com
This policy describes this website. Work performed for clients is governed by the services agreement with that client.
Information you provide. When you submit a form, use the chat assistant, email us, or enquire about our services, we receive what you provide. That can include your name, email address, phone number, business name, and the content of your messages.
Information received automatically. When you use the site, we and our service providers receive technical information, including your IP address, browser type, the pages you view, the page you came from, the actions you take, and an approximate location derived from your IP address.
Information is used to respond to enquiries, provide and improve our services, operate and secure the site, understand how the site is used, communicate with you, and meet legal obligations.
We use AI tools to help run the business, including drafting replies, building and maintaining websites, and organizing records. Information we hold may be processed by those tools under their providers' terms.
The chat assistant sends what you type, the page you are on, and the page you came from to an AI provider so it can generate a reply. It stores a temporary identifier in your browser during your visit. The provider processes messages under its own terms.
Do not put sensitive personal information into the chat.
Some features store information in your browser in order to function, including the chat assistant and the client login area. Our service providers may store information in your browser for security and to operate their services.
We use service providers to operate this site and our business, including hosting, security, content delivery, analytics, data storage, email delivery, software development tools, and artificial intelligence. Those providers change from time to time.
Information may also be disclosed where required by law, to protect our rights or the safety of others, or in connection with a merger, sale or reorganization of our business.
Information may be stored and processed in the United States and in other countries where our service providers operate.
Information is retained for as long as it is needed for the purposes described in this policy, and afterwards where there is a legal, tax, contractual or security reason to retain it. Information held by our service providers is subject to their own retention practices.
No method of transmission or storage is completely secure, and we cannot guarantee the security of information transmitted to or stored by this site.
Questions about this policy, or about information relating to you, can be sent to hello@narrowsweb.com.
This site is not directed at children.
This policy may be updated. The effective date at the top of this page reflects the current version.